Help Desk Service

Our Help Desk immediately responds to support requests. We have assigned engineer to your organization. When you call, we know your configuration. Your staff does not waste time repeating the issue and describing your network. Onsite support is available in Miami, Broward, Palm Beach, and the Keys.

We will call you


ZipData helps and supports your business

ZipData delivers IT services and solutions for your business and non-profit organizations in Miami and South Florida. We are a full technology service company. From procurement of hardware and security software to developing an interactive site to engage with customers.

How We Help

Onsite & Remote Support

We provide help desk services to support your hybrid workforce by providing onsite and remote support for staff at our campus, managed sites and remote locations

Events

Provide onsite technical support for UW fundraising events at local venues

Troubleshoot Workstation

Troubleshoot workstation issues and follow up as needed

Tickets

Meet regularly with Internal IT staff to support to assign and manage tickets as needed. Ad hoc communication on individual issues

Training

Provide tech, security, and best practice training for employees six times a year

More IT Support Services You Might Need

Managed IT Services

We can host your application in a dedicated server, a virtual server, or a shared server. From bare-metal, to virtual infrastructure. Our approach is to for our servers to fit your applications to size. And if you need more umph, a simple change will provide immediate results.

Managed Cloud Services

We can host your application in a dedicated server, a virtual server, or a shared server. From bare-metal to virtual infrastructure, our approach is to for our servers to fit your applications to size. And if you need more umph, a simple change will provide immediate results.

IT Consulting & Strategy

Invest in technology for the long term. Our virtual CIO service will help you navigate data and information technology budgets and strategies to help your organization flourish.

Software Development

Our sister company, Bluejeanware, will help your design and develop web based or iPhone app for your business. If you dream it, we code it.

Website Design

Award wining designer on staff will help your design your brand, logo, website, and digital marketing campaigns. Our health check will let you know how you search engine optimization is working in comparison to your competitors.

What Our Clients Are Saying

What one thing can ZipData do to best improve its effectiveness at meeting your total needs?

ZipData knowledge and support is unsurpassed in the industry and they bring great value to our IT operations. The only other thing ZipData could do to improve its effectiveness at meeting my total needs will be to have more Cisco engineers on staff.
Joel Villa
eLandia International, Inc.
ZipData has been instrumental in our technology growth. We are very pleased with their reliability and professionalism. We have zero complaints and look forward to many more years of service.
Xinia Thompson
Office Manager, Health Foundation
ZipData is a well-run, professional organization which has supported the ELC of Miami-Dade/Monroe in their endeavors to improve services to our clients. (...) ZipData is the best company I have worked within my professional life.
Kerry Allen
Director, Early Learning Coalition

How can we help you?

Do you need help networking, telephony, or remote work deployments? We will work with your team to form a design, perform the implementation, and support ongoing maintenance.